Privacy Policy

Gutter Geeks North West · Last updated July 2026

This page explains how Gutter Geeks North West handles information when you use guttergeeksnorthwest.co.uk or contact us for a quote.

In short: quote and chat forms are used only to reply to your enquiry (e.g. via WhatsApp/phone). We do not run an account system on this website, and we do not sell your details.

Who we are

Gutter Geeks North West — gutter cleaning, repairs, installation, roof cleaning and related exterior work across Liverpool, Merseyside and the North West.

Email: info@guttergeeksnorthwest.co.uk
Phone: 07386 602519
Base: Unit 7, The Boxworks, Heysham Rd, Bootle, Liverpool L30 6UR

What we collect

When you send a quote or message through the site, you may give us:

Name
Phone number
Email address (optional)
Service type and message details

If you call, WhatsApp or email us directly, we will have whatever contact details you share in that conversation.

How we use it

To respond to quotes and enquiries
To arrange visits or discuss work
To keep basic records of jobs and conversations for our business

We do not use your enquiry details for third-party marketing lists, and we do not sell personal data.

How the website forms work

The quote and chat forms on this site are designed to pass your message to us (for example via WhatsApp messaging tools). The website itself is not set up as a customer login portal and is not intended to store enquiries in a public database on the server.

Standard web hosting may still produce technical logs (e.g. IP address, browser type, pages requested) for security and reliability. Those logs are not used for marketing.

Cookies & analytics

This site is a simple brochure site. We do not run advertising trackers as part of the core design. Your browser may still store normal technical data (e.g. scroll position) if you use certain features. You can clear cookies and site data in your browser settings at any time.

Sharing your information

We only share information where needed to run the business or where the law requires it — for example:

Messaging / phone providers when you contact us
Insurers or professional advisers if relevant to a job or claim
Legal or regulatory requests

How long we keep it

We keep enquiry and job-related details only as long as needed for quotes, work, guarantees, accounts or legal reasons, then remove or archive them appropriately.

Your rights

Under UK GDPR you can ask us what personal data we hold about you, request a correction, or ask us to delete it where we no longer need it. Contact us using the details above and we will help as quickly as we can.

Third-party links

Links to Google Business, WhatsApp, Instagram or maps go to those services’ own sites. Their privacy policies apply once you leave our pages.

Updates

We may update this policy if how we work changes. The latest version will always be on this page.

Contact

Questions about privacy: info@guttergeeksnorthwest.co.uk or call 07386 602519.